92dad Privacy Policy — How We Handle Your Personal Data

1 Introduction

This Privacy Policy applies to all users of the 92dad platform — including the website at 92dad.win and the 92dad mobile application. By creating an account and using the platform, you acknowledge that you have read and understood this policy.

92dad ("we", "us", "the Platform") is the data controller for personal information collected through the platform. We are responsible for how your data is collected, stored and used. If you have any questions about this policy or your data, contact our support team directly using the details in Section 12.

2 Personal Data We Collect

92dad collects personal information through several points of interaction with the platform. The categories of data we collect include:

We do not collect sensitive personal data such as biometric information, political opinions, or health records. We collect only what is necessary to operate your account securely and process your PKR transactions accurately.

3 How We Use Your Personal Data

The personal data 92dad collects is used for the following purposes:

• Creating and managing your player account and verifying your identity at registration or withdrawal.
• Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card payment channels.
• Verifying that the name on your payment accounts matches your 92dad registration — a security measure that protects your balance.
• Detecting and preventing fraudulent activity, account abuse and prohibited conduct as described in the Terms and Conditions.
• Providing customer support and responding to your queries or complaints.
• Sending important account notifications such as transaction confirmations, security alerts and platform updates.
• Sending promotional communications, but only to players who have opted in to receive them.
• Improving the platform based on aggregate usage patterns and performance data.

We do not use your personal data for any purpose beyond those listed above without informing you first. Where a new use requires your consent, we will ask for it before proceeding.

4 Payment Information and Financial Data

Because 92dad handles real PKR transactions, the handling of payment information requires a higher level of care and we apply it accordingly.

When you make a deposit or request a withdrawal, the payment details you provide — your JazzCash number, Easypaisa account, bank IBAN, or card details — are processed over encrypted connections. We do not store full card numbers or banking credentials in plain text at any point.

Payment account names are verified against your 92dad registration name as part of our standard security checks. This protects your account from unauthorised withdrawals. Where there is a name mismatch, the transaction is held for review — this is a deliberate protection, not an inconvenience.

Payment records — deposit amounts, withdrawal requests and transaction references — are retained as part of your account history for account management and security purposes. You can view your transaction history within your account at any time.

5 Who We Share Your Data With

92dad does not sell personal data to any third party. We share data only in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, the relevant transaction data is shared with your chosen payment provider (JazzCash, Easypaisa, Raast, banks, card networks) as necessary to complete the transaction.
• Identity verification services: Where identity verification is required, relevant identity documents may be processed by third-party verification services operating under strict data handling agreements with us.
• Technology service providers: Hosting, security and analytics service providers who support the operation of the platform may process certain data on our behalf under contractual data protection obligations.
• Legal and security requirements: We may share data with relevant authorities if required to do so to comply with a legal obligation, to investigate fraud, or to protect the security of the platform and its users.

All third-party service providers who access your data on behalf of 92dad are required to handle it securely and use it only for the specific purpose for which it was shared. They are not permitted to use your data for their own independent marketing or other purposes.

6 Cookies and Tracking Technologies

92dad uses cookies and similar tracking technologies on the website and mobile platform. These serve the following functions:

• Essential cookies: Necessary for the platform to function. These handle session management, keeping you logged in securely and ensuring transactions process correctly. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand how players use the platform — which pages are visited most, where players encounter issues, how long sessions last. This data is aggregated and anonymised. It helps us improve the platform.
• Preference cookies: Store your platform preferences such as display settings so you do not have to re-configure them on each visit.

Your browser settings allow you to manage or delete cookies. Be aware that disabling essential cookies will affect platform functionality, including login and payment processes. Analytics and preference cookies can be disabled without impacting core platform use.

7 How We Protect Your Data

92dad applies technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or alteration.

• All data transmitted between your device and 92dad servers is encrypted using industry-standard TLS encryption.
• Payment data is processed over secured, encrypted channels. Full financial credentials are not stored in retrievable plain text.
• Access to personal data within 92dad's systems is restricted to personnel who need it to perform their role. Access is controlled and logged.
• Security systems are in place to detect and respond to suspicious access patterns, including unusual login activity or atypical withdrawal behaviour.
• Regular security assessments are conducted to identify and address vulnerabilities.

While 92dad takes security seriously and applies robust measures, no system is entirely immune to all possible risks. You also play an important role in protecting your account — use a strong password, do not share your credentials, and notify us immediately if you believe your account has been compromised.

8 How Long We Keep Your Data

92dad retains personal data for as long as your account is active and for a reasonable period thereafter. The retention period depends on the type of data and the purpose for which it is held:

• Account information (name, contact details, account settings) is retained for the duration of your account and for a period after closure as required for legal, compliance and fraud prevention purposes.
• Transaction records are retained to maintain an accurate financial history for your account and to meet any applicable record-keeping requirements.
• Support communications are retained for a reasonable period to provide context for any follow-up queries or disputes.
• Technical logs used for security and fraud detection are retained for a limited period and then deleted or anonymised.

When data is no longer needed for its original purpose and there is no legal requirement to retain it, it is securely deleted or anonymised. You can also request deletion of your data — see Section 9 for your rights in this regard.

9 Your Data Rights

You have a number of rights regarding the personal data 92dad holds about you. These are:

To exercise any of these rights, contact the 92dad support team using the details in Section 12. We will verify your identity before actioning any data request to prevent unauthorised access to your information.

10 Minors and Age Verification

92dad is strictly an adult platform. Registration is only permitted for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

Age is verified at registration through the information provided. Where there is reason to believe an account has been registered by someone under 18, the account will be suspended immediately and the matter investigated. Any balance associated with an underage account will be handled appropriately, and the registration information will not be retained beyond what is necessary for the investigation.

If you become aware of an account registered by someone under 18, please contact 92dad support so we can address it promptly.

11 Updates to This Privacy Policy

92dad reviews and updates this Privacy Policy as the platform evolves, as new payment methods are integrated, or as applicable requirements change. When we make material changes to this policy, we will update the "Last Updated" date shown at the top of the page.

For significant changes that affect how your data is used, we will make reasonable efforts to notify registered players — either through the platform, via the email address on your account, or through a notification in the app.

Your continued use of 92dad after an update is published constitutes your acceptance of the revised policy. If you do not agree with any updated terms, you can close your account and request withdrawal of your balance by contacting support.

We recommend reviewing this page periodically, especially if you are a regular player on 92dad.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, contact the 92dad team directly:

Please include your registered account details (full name and registered mobile number or email address) in your privacy request so we can verify your identity and respond accurately. We will acknowledge your request promptly and aim to respond fully within a reasonable timeframe.

For responsible gaming concerns or self-exclusion requests, visit our Responsible Gaming page. For questions about the platform rules, see our Terms and Conditions.